226 Your Excitement Towards Your Business Is Contagious | Emma Stern, Co-Founder of Felix Health

Jul 25

Say hello to this weeks guest, Emma Stern.

Emma takes us behind the scenes and shares How She Built Felix Health, Canada’s first end-to-end digital healthcare platform.

Tune into this weeks episode…

This week, we are chatting with Emma Stern, co-founder and chief operating officer of Felix Health, Canada’s first end-to-end digital healthcare platform—from diagnosis to delivery, we make it easy to get prescription treatments.

Emma is a force and someone to watch, a true visionary and perfect fit for this podcast.

What stood out most to me in our conversation was the line about “If your excitement is contagious, people cannot help but get on board.”

When you think about the opposite… having a non-contagious lack of excitement… you get a visual of a sinking ship.

I always say to my clients that they need to become their OWN biggest fans and that if you’re not the most excited person about your offer, nobody else really cares.

In this episode, we talk about…

Her transition from her corporate job in investment banking to startup entrepreneur
Character traits that helped her to NOT give up
Finding BALANCE as as female founder
What keeps you motivated when life or work is getting the best of you?
Tell us about the Mission and The Why behind Felix. Why are you different?
What were some of the first steps you took to bring the idea to life and test the demand?
AND MORE!

Canada’s only end-to-end digital healthcare platform that offers medical visits & integrated mail-order pharmacy - at your convenience.

Here’s a sneak peak at my prep notes for the show…

Before Felix

Did you always have a vision or desire to start your own business?
What were you up to in the years leading up to launching Felix?
When did the idea first hit you for Felix? Take us back to the early days.

Starting Felix

Tell us about the Mission and The Why behind Felix. Why are you different?
What were some of the first steps you took to bring the idea to life and test the demand?
You say that “If your excitement is contagious, people cannot help but get on board”. This is a concept that I often talk about since you’re essentially your own hype-person / spokesperson in the early days. Can you share more on this topic?

Building Beyond Yourself

You say that “building Felix has been an exercise in constantly replacing ourselves with people who are better at the job. When we first started Felix we had to do every little and big job ourselves”
- Was there ever a point when you felt like you had to do it all alone?
- Why is it important for a founder to constantly replace themselves?
- What have been some of the most rewarding parts about building out your team?
- Any advice for someone who is on the verge of hiring their first few teammates?

Business Tips from Emma.

Who is an inspiration to you?
What keeps you motivated when life or work is getting the best of you?
For someone who is on the verge of burnout in their business, do you have any advice?
You say “Just because something has always been done a certain way, it doesn’t necessarily mean it is the best way to do it” - how do you cultivate this type of innovative or visionary thinking?